All items purchased will be handled by our 3rd party partner, iStoreiSend. We will send you the tracking number so that you can track the delivery progress. Items are normally sent via Poslaju. Standard Shipping is usually posted within 24 hours and takes 2-3 days to reach the customer in Peninsular Malaysia and up to 5 days for customers in Sabah/Sarawak. For Fast Delivery option, it normally reaches the following day for customers in Klang Valley area. Items shipped by Poslaju can take up to 3 days from order placed to items picked by Poslaju.
Returns & Refunds
The returned goods/products will be checked together with the receipt. Any products retruned to us for any reason should be in good condition. The packaging should also be in the original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Woodland Nutrition will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirmed the goods/products, the customer will receive their refund within 30 days after confirmation.
Please contact us at firstname.lastname@example.org if you have any questions.